To learn how to locate your region, please read this Support knowledge base article.

All Systems Operational

Access Request ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Provisioning ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Identity Security Cloud User Interface ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Password Management ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Access Certification ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
FedRAMP us-gov-west-1 ? Operational
Separation of Duty ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Aggregation ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Nightly Refresh ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Search ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Tags ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Emails ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Workflows ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Access Modeling ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
FedRAMP us-gov-west-1 ? Operational
Access Insights ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
FedRAMP us-gov-west-1 ? Operational
Recommendations ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
FedRAMP us-gov-west-1 ? Operational
CAM - Unused Access ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Alerts ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Unused Access Reporting ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Identities/Objects ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
NERM ? Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
Ireland eu-west-1 Operational
London eu-west-2 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Access Intelligence Center ? Operational
US Operational
EU Operational
UK Operational
DE Operational
Asia Pacific - Sydney Operational
Asia Pacific - Singapore Operational
Asia Pacific - Japan Operational
ARM - Analysis Services ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Realtime What-If Simulation ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Reporting Services ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Emergency Access Management ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Access Reviewer ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
Workday connector aggregations are currently experiencing issues.
Resolved - This incident has been resolved.
Nov 11, 18:34 UTC
Update - We are continuing to work on a fix for this issue.
Nov 7, 15:46 UTC
Identified - This issue has been isolated to a maintenance activity being executed by Workday. Sailpoint does have a workaround that may work for some customers and that is posted here https://community.sailpoint.com/t5/Identity-Security-Cloud-Updates/Workday-connector-aggregations-are-currently-experiencing-issues/ba-p/273750#M1528. The maintenance does not have a published end time but Sailpoint will continue to monitor and update as information is available to us.
Nov 3, 21:53 UTC
Investigating - SailPoint is investigating an issue with Workday connector aggregations that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Nov 3, 19:21 UTC
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
ARM is currently experiencing a service disruption.
Resolved - The SailPoint team has mitigated the service disruption with ARM.
Nov 7, 19:13 UTC
Investigating - SailPoint is investigating an issue with ARM that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Nov 7, 17:52 UTC
Nov 6, 2025

No incidents reported.

Nov 5, 2025
CIEM data is currently experiencing a service disruption.
Resolved - The SailPoint team has mitigated the service disruption with CIEM data collection.
Nov 5, 22:41 UTC
Monitoring - A fix has been implemented, and we're closely monitoring the results. Please allow up to 24 hours for your CIEM data to refresh. We appreciate your patience.
Nov 4, 22:37 UTC
Identified - The issue has been identified. We are working on addressing the service disruption and will provide an update upon resolution.
Nov 4, 20:51 UTC
Investigating - SailPoint is investigating an issue with CIEM data collection that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Nov 4, 19:21 UTC
Nov 4, 2025
Nov 3, 2025
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

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