To learn how to locate your region, please read this Support knowledge base article.

All Systems Operational

Access Request Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Provisioning Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Identity Security Cloud User Interface Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Password Management Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Separation of Duty Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Access Certification Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Aggregation Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Nightly Refresh Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Search Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Tags Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Emails Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Workflows Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Access Modeling Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
FedRAMP us-gov-west-1 Operational
Access Insights Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
FedRAMP us-gov-west-1 Operational
Recommendations Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
FedRAMP us-gov-west-1 Operational
CAM - Unused Access Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
CAM - Alerts Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
CAM - Unused Access Reporting Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
CAM - Identities/Objects Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
NERM Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
Ireland eu-west-1 Operational
London eu-west-2 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
FedRAMP us-gov-west-1 Operational
Access Intelligence Center Operational
US Operational
EU Operational
UK Operational
DE Operational
Asia Pacific - Sydney Operational
Asia Pacific - Singapore Operational
Asia Pacific - Japan Operational
FedRAMP us-gov-west-1 Operational
ARM - Analysis Services Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Realtime What-If Simulation Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Reporting Services Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Emergency Access Management Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Access Reviewer Operational
Virginia East US 2 Operational
Ireland North Europe Operational
Data Access Security Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 30, 2026

No incidents reported today.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Identity Security Cloud is intermittently experiencing a service disruption.
Resolved - A third-party provider has applied a fix on their infrastructure and the issue is now mitigated.
Jun 22, 15:14 UTC
Monitoring - A third-party provider has applied a fix on their infrastructure and the issue is under monitoring now
Jun 22, 15:11 UTC
Investigating - SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Jun 22, 14:48 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
Search Degraded in US-East-1
Resolved - This incident is now resolved. Our engineering teams have resolved the core issue and the resulting backlog is fully processed.
Jun 19, 23:08 UTC
Update - We apologize for the continued search degradation in the us-east-1 region. Our engineering teams have resolved the core issue and are currently working around the clock to process the resulting data backlog. We expect the issue to be resolved by end of day 6/19/26.  As our systems safely work through this queue, you will begin to see gradual, incremental improvements in search performance. We understand the impact this disruption has on your daily operations and appreciate your patience. Supporting your business continuity remains our top priority, and we are fully committed to delivering the reliable, enterprise-grade service and transparent communication that you count on from us.
Jun 19, 18:52 UTC
Update - The recovery efforts for search data processing are progressing smoothly. Our engineering and operations teams remain fully engaged, working diligently to safely clear the remaining data.
Jun 19, 04:18 UTC
Update - Search data processing is actively progressing.  However, due to the volume of the backlog, we will not meet the previously shared recovery timeline. Our teams remain focused on processing the remaining data, and we will provide further updates as recovery continues.
Jun 18, 17:24 UTC
Update - Search data processing is progressing, and customer impact continues to decline. However, due to the volume of the backlog, we will not meet our previously shared recovery timeline. We are continuing to work through the remaining data and will provide further updates as recovery progresses.
Jun 18, 07:40 UTC
Update - We continue to process the search data backlog and are seeing good progress. System performance will gradually improve as we work toward full recovery.
Jun 18, 01:27 UTC
Update - Update - Processing of the search data backlog is ongoing. We have adjusted our estimate and are now approximately 17 hours from being fully caught up. While we do not have a hard timeline for full resolution, incremental improvements should continue to be visible to some customers throughout the afternoon and overnight.
Jun 17, 20:34 UTC
Update - We continue to monitor processing. Previous guidelines for estimated ETA remain intact.
Jun 17, 17:57 UTC
Identified - We are continuing our work to restore full search functionality in the us-east-1 region. The system is currently processing a backlog of data, and we estimate we are about 16 hours from being fully caught up. While we do not yet have a definitive timeline for complete resolution, some customers may begin to notice performance improvements throughout the day. Our team remains actively engaged.
Jun 17, 14:10 UTC
Update - We are still actively working on this issue. Our engineers continue their efforts to restore full search functionality in the us-east-1 region.
Jun 17, 10:27 UTC
Update - The degraded performance impacting search functionality in the us-east-1 region remains active. Our engineers are continuing their work to implement a resolution.
Jun 17, 07:06 UTC
Update - The degraded performance affecting search functionality in the us-east-1 region is ongoing. Our engineers are actively working to resolve the issue.
Jun 17, 02:58 UTC
Update - Our team is continuing to investigate the cause of the degraded search performance in the us-east-1 region.
Jun 16, 23:33 UTC
Update - We are continuing to investigate.
Jun 16, 20:17 UTC
Investigating - We are currently experiencing degraded performance with our search functionality in the us-east-1 region, resulting in delays. Our team is actively investigating the issue and working toward a resolution. We will provide an update when available.
Jun 16, 19:23 UTC
Jun 18, 2026
Jun 17, 2026
Jun 16, 2026
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