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Identity Security Cloud is currently facing a service disruption that is affecting the separation of duties policy.

Incident Report for SailPoint

Resolved

The SailPoint team has mitigated the service disruption affecting the Separation of Duties policy in Identity Security Cloud.
Posted Jan 23, 2026 - 12:14 UTC

Update

We are continuing to investigate this issue.
Posted Jan 23, 2026 - 10:08 UTC

Investigating

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some customers, who are unable to save separation of duty policies. We are working to address the service disruption and will provide an update once it is resolved.
Posted Jan 23, 2026 - 10:07 UTC
This incident affected: Separation of Duty (N. Virginia us-east-1, Frankfurt eu-central-1, London eu-west-2, Sydney ap-southeast-2).
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