ARM - New reports are offline

Incident Report for SailPoint

Resolved

The issue has been fixed and all ARM reporting services are working as normal.
Posted Feb 02, 2025 - 16:25 UTC

Update

A fix for this issue has been identified and will be implemented over the weekend.
Posted Feb 01, 2025 - 01:02 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 31, 2025 - 18:22 UTC

Investigating

We identified an issue in ARM and as a result, new reports for EU region are offline. Our support teams are working to resolve this issue as soon as possible.
Posted Jan 31, 2025 - 16:32 UTC
This incident affected: ARM - Reporting Services (Ireland North Europe).