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NERM is currently experiencing a service disruption.

Incident Report for SailPoint

Resolved

This incident has been resolved.

Posted Oct 27, 2026 - 01:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 27, 2026 - 01:28 UTC

Investigating

SailPoint is investigating an issue with NERM that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution. This is affecting us-west-2 region.

Posted Oct 27, 2026 - 00:46 UTC