Scheduled Maintenance - IAI Data Store Upgrade: us-gov-west-1 (FedRAMP)
Scheduled Maintenance
Report for SailPoint
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
ADMINISTRATIVE UPDATE: We will be performing maintenance on Identity AI production and sandbox tenants on Saturday, October 11th between 12:00 AM PDT and 4:00 AM PDT (Saturday 10/11/25 07:00 - 11:00 UTC). During your region's maintenance window, ISC & IIQ customers may experience data processing delays for AI-Driven Identity Security services, lasting up to one hour.
For more information on SailPoint’s AI services, please refer to the following documentation: https://documentation.sailpoint.com/saas/help/ai/index.html
Impact / Downtime:
All services and features will remain online, and current functionality will be available throughout the maintenance window; only the processing and updates of new data will be delayed during the maintenance period.
Action Required:
Please review your region's window and plan accordingly. If you notice any technical issues after your maintenance window has closed, please submit a support ticket through the Resource Center.
Thank you for your understanding and cooperation.
For more information on SailPoint’s AI services, please refer to the following documentation: https://documentation.sailpoint.com/saas/help/ai/index.html
Impact / Downtime:
All services and features will remain online, and current functionality will be available throughout the maintenance window; only the processing and updates of new data will be delayed during the maintenance period.
Action Required:
Please review your region's window and plan accordingly. If you notice any technical issues after your maintenance window has closed, please submit a support ticket through the Resource Center.
Thank you for your understanding and cooperation.
This scheduled maintenance affected: Access Modeling (FedRAMP us-gov-west-1), Access Insights (FedRAMP us-gov-west-1), Recommendations (FedRAMP us-gov-west-1), and Access Certification (FedRAMP us-gov-west-1).