Identity Security Cloud is currently experiencing a service disruption

Incident Report for SailPoint

Resolved

This incident has been resolved.
Posted Sep 17, 2026 - 17:11 UTC

Monitoring

A fix has been implemented for the issue affecting access request completion, and we are currently monitoring the results.
Posted Sep 17, 2026 - 12:49 UTC

Update

The issue has been identified and fix is being implemented.
Posted Sep 17, 2026 - 08:43 UTC

Identified

The issue has been identified and fix is being implemented.
Posted Sep 16, 2026 - 20:49 UTC

Investigating

SailPoint is investigating an issue with access requests not completing, that is currently impacting some of our customers.
Posted Sep 16, 2026 - 20:08 UTC
This incident affected: Access Request (N. Virginia us-east-1).