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Identity Security Cloud is currently experiencing an issue while loading identities

Incident Report for SailPoint

Resolved

This incident has been resolved.

Posted Jun 03, 2026 - 20:47 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 03, 2026 - 18:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 03, 2026 - 15:30 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 03, 2026 - 15:14 UTC

Investigating

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers when loading and displaying identities. We are working on addressing the service disruption and will provide an update upon resolution.

Posted Jun 03, 2026 - 13:57 UTC

This incident affected: Identity Security Cloud User Interface (Frankfurt eu-central-1).