FedRamp - Updates to Entitlement and Access Profiles are not being reflected in the UI

Incident Report for SailPoint

Resolved

The SailPoint team has mitigated the service disruption with entitlements and access profiles in the UI.
Posted Nov 05, 2026 - 16:12 UTC

Update

We are continuing to work on a fix for this issue.
Posted Nov 05, 2026 - 01:50 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 04, 2026 - 20:37 UTC

Investigating

We are currently investigating an issue where updates made to Entitlements and or Access profiles are not being reflected in the user interface.
Posted Nov 04, 2026 - 18:30 UTC
This incident affected: Search (FedRAMP us-gov-west-1) and Tags (FedRAMP us-gov-west-1).