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Entitlement is currently experiencing a service disruption.

Incident Report for SailPoint

Resolved

This incident has been resolved.

Posted Mar 20, 2026 - 07:34 UTC

Investigating

SailPoint is investigating an issue with Entitlement that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution. When there are parent/child relation in entitlements, they are showing an error when being selected.

Posted Mar 20, 2026 - 07:13 UTC

This incident affected: Identity Security Cloud User Interface (Oregon us-west-2, Frankfurt eu-central-1, London eu-west-2, Sydney ap-southeast-2, Canada ca-central-1, Tokyo ap-northeast-1, Singapore ap-southeast-1, Mumbai ap-south-1, São Paulo sa-east-1).