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Active Directory account creation is impacted in sandbox and production tenants
Incident Report for SailPoint
Resolved
The fix has been implemented and the issue is resolved now.
Posted Jun 03, 2024 - 12:11 UTC
Identified
The root cause has been identified and will soon be resolved.
Posted Jun 03, 2024 - 11:47 UTC
Update
Our investigation has determined the Create Account Provisioning Template is impacted for a subset of customers.
Posted Jun 03, 2024 - 11:03 UTC
Investigating
SailPoint discovered an issue with IdentityNow that affected the following services: Active Directory account creation. The following people were affected: Sandbox and production tenants.
Posted Jun 03, 2024 - 10:40 UTC
This incident affected: Provisioning (N. Virginia us-east-1, Frankfurt eu-central-1).
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