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NERM is currently experiencing a service disruption

Incident Report for SailPoint

Resolved

The SailPoint team has mitigated the service disruption with NERM.

Posted Feb 03, 2026 - 05:18 UTC

Investigating

We are currently investigating an issue with NERM, where archived data is appearing in the prod tenant

Posted Feb 03, 2026 - 04:25 UTC

This incident affected: NERM (N. Virginia us-east-1, Frankfurt eu-central-1, Ireland eu-west-1, London eu-west-2, Tokyo ap-northeast-1, Singapore ap-southeast-1, Sydney ap-southeast-2, Canada ca-central-1).