To learn how to locate your region, please read this Support knowledge base article.

Email notifications is currently experiencing a service disruption.

Incident Report for SailPoint

Resolved

This incident has been resolved.

Posted Feb 20, 2025 - 15:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 20, 2025 - 12:24 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 20, 2025 - 12:14 UTC

Update

We are continuing to investigate this issue.

Posted Feb 20, 2025 - 11:32 UTC

Investigating

SailPoint is investigating an issue with clients receiving duplicate email notifications . We are working on addressing the service disruption and will provide an update upon resolution.

Posted Feb 20, 2025 - 09:58 UTC

This incident affected: Emails (N. Virginia us-east-1, Frankfurt eu-central-1).