ARMS is currently experiencing a service disruption.

Incident Report for SailPoint

Resolved

This incident has been resolved.
Posted Nov 25, 2024 - 23:00 UTC

Monitoring

A fix has been implemented however jobs that were scheduled to start from 4 AM CT until 12:30 PM CT will need to be rescheduled.
Posted Nov 25, 2024 - 18:39 UTC

Investigating

SailPoint is investigating an issue with ARMS What-if-simulation that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Posted Nov 25, 2024 - 18:14 UTC
This incident affected: ARM - Realtime What-If Simulation (Virginia East US 2, Ireland North Europe).