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NERM is currently experiencing a service disruption

Incident Report for SailPoint

Resolved

This issue has been resolved.

Posted Oct 09, 2026 - 12:23 UTC

Investigating

SailPoint is investigating an issue with NERM that is currently impacting some customers in US-East-1, resulting in degraded Identity Suite and Audit services. We are actively working to restore service and will provide an update once the issue has been resolved.

Posted Oct 09, 2026 - 11:42 UTC

This incident affected: NERM (N. Virginia us-east-1).