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IdentityNow is currently experiencing a service disruption that is not allowing customers to access their tenants.

Incident Report for SailPoint

Resolved

This incident has been resolved.

Posted Oct 14, 2024 - 22:10 UTC

Update

We are continuing to investigate this issue.

Posted Oct 14, 2024 - 21:58 UTC

Investigating

SailPoint is investigating an issue with IdentityNow that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution. This is impacting the US-East Region at this time.

Posted Oct 14, 2024 - 21:49 UTC