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NERM is currently experiencing a service disruption.

Incident Report for SailPoint

Resolved

This incident has been resolved.

Posted Feb 07, 2025 - 06:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 07, 2025 - 05:58 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 07, 2025 - 04:00 UTC

Investigating

SailPoint is investigating an issue with NERM that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

Posted Feb 07, 2025 - 02:28 UTC

This incident affected: NERM (N. Virginia us-east-1, Frankfurt eu-central-1, Ireland eu-west-1, London eu-west-2, Tokyo ap-northeast-1, Singapore ap-southeast-1, Sydney ap-southeast-2, Canada ca-central-1).