Custom URLs experiencing elevated error rates

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Incident Report for SailPoint

Resolved

This incident has been resolved.

Posted Dec 30, 2021 - 18:45 UTC

Identified

We are aware of a issue where tenants with custom URLs (not ending with identitynow.com) are experiencing elevated error rates. We have identified the cause and are working to resolve it.

Posted Dec 30, 2021 - 18:38 UTC

This incident affected: Provisioning (N. Virginia us-east-1, Oregon us-west-2, Frankfurt eu-central-1, London eu-west-2, Sydney ap-southeast-2, Canada ca-central-1, Tokyo ap-northeast-1).