ME-Central Region currently experiencing service disruptions due to provider outage for this region.
Incident
Report for SailPoint
Resolved
At this time we are removing the public facing status page for this incident. The provider has done the same and are providing impacted customers direct communication.
Update
The provider continues to work on mitigation steps for the impacted AZ's. They are indicating that the conflict in the region is hampering recovery efforts. We will provide updates as we get them.
Update
Sailpoint continues to monitor the providers recovery efforts in this region. At this time they are not providing any ETA's for recovery. Will update as progress is made.
Update
Sailpoint continues to monitor the providers recovery efforts in this region. At this time they are not providing any ETA's for recovery. Will update as progress is made.
Update
The provider in the ME region is experiencing outages in multiple availability zones (AZ). We are closely monitoring the situation and will provide updates as they become available.
Investigating
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Monitoring
The identified issues have been resolved. We are monitoring the environment to ensure continued stability.
Update
We continue to work through resolving any related issues.
Update
We continue to work through resolving any related issues.
Update
A fix has been implemented and we are focused on resolving any related issues.
Update
We are continuing to work on a fix for this issue.
Identified
The issue has been identified. We are working on addressing the service disruption and will provide an update upon resolution.
Investigating
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
This incident affected: Access Request (UAE me-central-1), Provisioning (UAE me-central-1), Identity Security Cloud User Interface (UAE me-central-1), Password Management (UAE me-central-1), Access Certification (UAE me-central-1), Separation of Duty (UAE me-central-1), Aggregation (UAE me-central-1), and Workflows (UAE me-central-1).