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Several services are currently experiencing a service disruption in the eu-central1 region

Incident Report for SailPoint

Resolved

This incident has been resolved.
Posted Sep 25, 2026 - 09:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2026 - 21:30 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 24, 2026 - 19:43 UTC

Update

We are continuing to investigate this issue.
Posted Sep 24, 2026 - 18:59 UTC

Investigating

SailPoint is investigating an issue with several services that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Posted Sep 24, 2026 - 17:32 UTC
This incident affected: Access Request (Frankfurt eu-central-1), Access Certification (Frankfurt eu-central-1), Separation of Duty (Frankfurt eu-central-1), Aggregation (Frankfurt eu-central-1), Search (Frankfurt eu-central-1), and Workflows (Frankfurt eu-central-1).
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