[NERM] Non-Employee Risk Management Profiles API has degraded performance

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Incident Report for SailPoint

Resolved

This incident has been Resolved and Profiles API requests should be back to expect speeds.

Posted Apr 22, 2024 - 20:42 UTC

Monitoring

We are monitoring an issue with API Requests for /profiles. The API Requests for /profiles may be slower, but will complete with expected data.

Posted Apr 22, 2024 - 19:30 UTC

This incident affected: NERM (N. Virginia us-east-1, Frankfurt eu-central-1, Ireland eu-west-1, London eu-west-2, Tokyo ap-northeast-1, Singapore ap-southeast-1, Sydney ap-southeast-2, Canada ca-central-1).