To learn how to locate your region, please read this Support knowledge base article.

All Systems Operational

Access Request ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Provisioning ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Identity Security Cloud User Interface ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Password Management ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Access Certification ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Separation of Duty ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Aggregation ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Nightly Refresh ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Search ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Tags ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Emails ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Workflows ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Access Modeling ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Access Insights ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Recommendations ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
CAM - Unused Access ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Alerts ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Unused Access Reporting ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Identities/Objects ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
NERM ? Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
Ireland eu-west-1 Operational
London eu-west-2 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Access Intelligence Center ? Operational
US Operational
EU Operational
UK Operational
DE Operational
Asia Pacific - Sydney Operational
Asia Pacific - Singapore Operational
Asia Pacific - Japan Operational
ARM - Analysis Services ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Realtime What-If Simulation ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Reporting Services ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Emergency Access Management ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Access Reviewer ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Identity History Presentation Lag
Resolved - The SailPoint team has mitigated the issue.
Apr 18, 12:08 UTC
Monitoring - We are aware of an issue that may be causing Identity and Access History data to be delayed in the UI and API. Identity data is correct in all back end systems this is just impacting presentation. We are working to correct and will provide an update when resolved.
Apr 17, 21:14 UTC
Apr 17, 2025
Apr 16, 2025
NERM Authentication issues
Resolved - Issue has been resolved. NERM is working as normal now.
Apr 16, 21:42 UTC
Identified - We are experiencing issues with the NERM application. Some users may get an error when trying to log into the NERM application. Our engineering team is currently working to fix this issue as soon as possible
Apr 16, 21:27 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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