To learn how to locate your region, please read this Support knowledge base article.

All Systems Operational

Access Request ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Provisioning ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Identity Security Cloud User Interface ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Password Management ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Access Certification ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Separation of Duty ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Aggregation ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Nightly Refresh ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Search ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Tags ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Emails ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Workflows ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 Operational
Access Modeling ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Access Insights ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Recommendations ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
CAM - Unused Access ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Alerts ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Unused Access Reporting ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Identities/Objects ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
NERM ? Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
Ireland eu-west-1 Operational
London eu-west-2 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Access Intelligence Center ? Operational
US Operational
EU Operational
UK Operational
DE Operational
Asia Pacific - Sydney Operational
Asia Pacific - Singapore Operational
Asia Pacific - Japan Operational
ARM - Analysis Services ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Realtime What-If Simulation ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Reporting Services ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Emergency Access Management ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Access Reviewer ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 12, 2025

No incidents reported today.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Staging environments in all regions experiencing errors after login
Resolved - This incident has been resolved.
Sep 10, 01:45 UTC
Update - We continue to investigate this issue and will provide updates as soon as possible.
Sep 10, 01:22 UTC
Investigating - SailPoint is investigating an issues that is currently impacting staging environments in all regions. We are working on addressing the service disruption and will provide an update upon resolution.
Sep 10, 00:58 UTC
Sep 9, 2025
NERM non-SSO collaboration portal is currently experiencing a service disruption
Resolved - The SailPoint team has mitigated the service disruption with NERM non-SSO collaboration portal.
Sep 9, 02:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 9, 02:03 UTC
Investigating - SailPoint is investigating an issue with NERM non-SSO collaboration portal that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Sep 9, 01:39 UTC
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025
Workflows is currently experiencing a service disruption.
Resolved - The SailPoint team has mitigated the service disruption with Workflows
Sep 6, 06:50 UTC
Identified - SailPoint is investigating an issue with Workflows that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Sep 6, 06:27 UTC
Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025
Workflows in Staging US EAST 1 are currently experiencing a service disruption.
Resolved - The SailPoint team has mitigated the service disruption with Workflows in staging in US_East-1
Sep 3, 19:06 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 3, 17:14 UTC
Investigating - SailPoint is investigating an issue with Workflows in staging that is currently impacting some of our customers in US _East-1. We are working on addressing the service disruption and will provide an update upon resolution.
Sep 3, 15:56 UTC
Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

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