To learn how to locate your region, please read this Support knowledge base article.

All Systems Operational

Access Request ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Provisioning ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Identity Security Cloud User Interface ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Password Management ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Access Certification ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Separation of Duty ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Aggregation ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Nightly Refresh ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Search ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Tags ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Emails ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Workflows ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
Access Modeling ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Access Insights ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Recommendations ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
CAM - Unused Access ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Alerts ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Unused Access Reporting ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Identities/Objects ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
NERM ? Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
Ireland eu-west-1 Operational
London eu-west-2 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Access Intelligence Center ? Operational
US Operational
EU Operational
UK Operational
DE Operational
Asia Pacific - Sydney Operational
Asia Pacific - Singapore Operational
Asia Pacific - Japan Operational
ARM - Analysis Services ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Realtime What-If Simulation ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Reporting Services ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Emergency Access Management ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Access Reviewer ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
SaaS connector operations performance degraded
Resolved - This incident has been resolved.
Mar 26, 23:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 23:50 UTC
Investigating - We have identified an issue with our systems that is affecting the SaaS connector operations. We are working to fix this issue as soon as possible.
Mar 26, 22:57 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
NERM is currently experiencing a service disruption.
Resolved - This incident has been resolved.
Mar 20, 21:22 UTC
Update - We are continuing to investigate this issue.
Mar 20, 21:18 UTC
Investigating - SailPoint is investigating an issue with NERM that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Mar 20, 21:16 UTC
Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

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