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Workday connector aggregations are currently experiencing issues.
Update - We are continuing to work on a fix for this issue.
Nov 07, 2025 - 15:46 UTC
Identified - This issue has been isolated to a maintenance activity being executed by Workday. Sailpoint does have a workaround that may work for some customers and that is posted here https://community.sailpoint.com/t5/Identity-Security-Cloud-Updates/Workday-connector-aggregations-are-currently-experiencing-issues/ba-p/273750#M1528. The maintenance does not have a published end time but Sailpoint will continue to monitor and update as information is available to us.
Nov 03, 2025 - 21:53 UTC
Investigating - SailPoint is investigating an issue with Workday connector aggregations that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Nov 03, 2025 - 19:21 UTC
Access Request ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Provisioning ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Identity Security Cloud User Interface ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Password Management ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Access Certification ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
FedRAMP us-gov-west-1 ? Operational
Separation of Duty ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Aggregation ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Nightly Refresh ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Search ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Tags ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Emails ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Workflows ? Operational
N. Virginia us-east-1 ? Operational
Oregon us-west-2 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
Singapore ap-southeast-1 ? Operational
Mumbai ap-south-1 ? Operational
UAE me-central-1 ? Operational
São Paulo sa-east-1 ? Operational
Access Modeling ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
FedRAMP us-gov-west-1 ? Operational
Access Insights ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
FedRAMP us-gov-west-1 ? Operational
Recommendations ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
Tokyo ap-northeast-1 ? Operational
FedRAMP us-gov-west-1 ? Operational
CAM - Unused Access ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Alerts ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Unused Access Reporting ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
CAM - Identities/Objects ? Operational
N. Virginia us-east-1 ? Operational
Frankfurt eu-central-1 ? Operational
London eu-west-2 ? Operational
Sydney ap-southeast-2 ? Operational
Canada ca-central-1 ? Operational
NERM ? Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
Ireland eu-west-1 Operational
London eu-west-2 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Access Intelligence Center ? Operational
US Operational
EU Operational
UK Operational
DE Operational
Asia Pacific - Sydney Operational
Asia Pacific - Singapore Operational
Asia Pacific - Japan Operational
ARM - Analysis Services ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Realtime What-If Simulation ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Reporting Services ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Emergency Access Management ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Access Reviewer ? Operational
Virginia East US 2 Operational
Ireland North Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 9, 2025

No incidents reported today.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
ARM is currently experiencing a service disruption.
Resolved - The SailPoint team has mitigated the service disruption with ARM.
Nov 7, 19:13 UTC
Investigating - SailPoint is investigating an issue with ARM that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Nov 7, 17:52 UTC
Nov 6, 2025

No incidents reported.

Nov 5, 2025
CIEM data is currently experiencing a service disruption.
Resolved - The SailPoint team has mitigated the service disruption with CIEM data collection.
Nov 5, 22:41 UTC
Monitoring - A fix has been implemented, and we're closely monitoring the results. Please allow up to 24 hours for your CIEM data to refresh. We appreciate your patience.
Nov 4, 22:37 UTC
Identified - The issue has been identified. We are working on addressing the service disruption and will provide an update upon resolution.
Nov 4, 20:51 UTC
Investigating - SailPoint is investigating an issue with CIEM data collection that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Nov 4, 19:21 UTC
Nov 4, 2025
Nov 3, 2025
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
ARM analysis is currently experiencing a service disruption.
Resolved - This incident has been resolved.
Oct 29, 21:40 UTC
Identified - SailPoint is aware of an an issue with a major service provider that is impacting scheduled ARM Risk Analysis jobs. What-if simulations are still functioning normally, however, baseline Risk Analysis jobs are not being refreshed.
Oct 29, 17:59 UTC
Oct 28, 2025

No incidents reported.

Oct 27, 2025
Identity Security Cloud is fully operational.
Resolved - This incident has been resolved.
Oct 27, 18:37 UTC
Update - Identity Security Cloud is fully operational and we are continuously monitoring its performance. Should you encounter any issues, please do not hesitate to contact Customer Support.
Oct 24, 15:00 UTC
Update - Services are restored and we are currently validating functionality. While the majority of issues have been resolved, some isolated problems may still occur. If you experience any difficulties, please don't hesitate to open a support case so we can assist you.
Oct 21, 19:04 UTC
Monitoring - At this time we have mitigated the systems related issues triggered by the service provider outage from 10/20/25 . We continue to monitor the health of the environment to ensure there is no further impact.
Oct 21, 12:22 UTC
Update - At this time, the impact is isolated to the US-East-1 region. Our teams are actively addressing intermittent issues that may still be affecting some customers in this region. We appreciate your patience as we work towards full resolution.
Oct 21, 10:29 UTC
Identified - SailPoint is actively working to recover from the recent major service provider outage that impacted our customers. While the service provider has declared the outage cleared, we are still addressing the cascading effects on our services. We understand the disruption this has caused and are making every effort to restore full functionality as quickly as possible. We will continue to provide updates as the situation evolves.
Oct 21, 02:15 UTC
Update - SailPoint continues to monitor as systems recover from the outage from the service provider. Updates will be provided as they become available.
Oct 20, 21:59 UTC
Update - SailPoint continues to monitor as systems recover from the outage from the service provider. Updates will be provided as they become available.
Oct 20, 19:50 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 17:23 UTC
Update - SailPoint continues to monitor as systems recover from the outage from the service provider. Updates will be provided as they become available.
Oct 20, 17:20 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 16:05 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 15:08 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 14:27 UTC
Update - SailPoint continues to monitor as systems recover from the outage from the service provider. Updates will be provided as they become available.
Oct 20, 13:46 UTC
Update - SailPoint continues to monitor as systems recover from the outage from the service provider. Updates will be provided as they become available.
Oct 20, 12:42 UTC
Update - SailPoint is continuing to monitor an issue with a major cloud service provider that is impacting our platforms. We will provide an update upon resolution.
Oct 20, 11:42 UTC
Update - SailPoint is continuing to monitor an issue with a major cloud service provider that is impacting our platforms. We will provide an update upon resolution.
Oct 20, 10:45 UTC
Monitoring - SailPoint is monitoring an issue with a major cloud service provider that is impacting our platforms. We will continue to monitor the service disruption and will provide an update upon resolution.
Oct 20, 09:46 UTC
Search ingestion is currently experiencing a service disruption.
Resolved - This incident has been resolved.
Oct 27, 13:30 UTC
Update - Due to the large service provider outage on Monday this cleanup work has been delayed. Work will continue today to correct the source data.
Oct 22, 13:22 UTC
Monitoring - All production environments have been restored at this time. Staging in US East 1 will continue to be impacted by source names not being searchable over the weekend with updates anticipated Monday.
Oct 17, 20:50 UTC
Update - At this point a large majority of the data has been trued up. EU-Central-1 is the only outstanding production pod experiencing issues. Staging environments may continue to see varied levels of impact. Updates will be provided as they become available
Oct 17, 15:44 UTC
Update - As of this morning all search data in US-East-1 has been trued up. We continue to address all other regions and will provide updates as they become available. We continue to encourage customers to open a support case if immediate assistance is required.
Oct 17, 14:21 UTC
Update - We continue to address this issue in a systematic method to ensure all source data is searchable in all regions. Customers are encouraged to open a support ticket if immediate assistance is required.
Oct 16, 17:49 UTC
Update - We continue to address this at the systems level. Reminder please open a ticket with support if a more immediate solution is necessary.
Oct 15, 18:28 UTC
Identified - This issue has been identified and a long term fix is in progress. Customers needing immediate remediation of this issue should open a case proactively.
Oct 15, 00:25 UTC
Investigating - SailPoint is investigating an issue where source names for entitlements are not rendered in search that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Oct 14, 19:34 UTC
Oct 26, 2025

No incidents reported.

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